Live Chat Support for your site visitors.

Have you ever been on a web site and one of those “May I help you” chat windows pop up on your screen and allows you to chat live with a site representative to answer your questions and encourage you to make a purchase.   They knew you were visiting their site and then poped up the window to ask you if you needed assistance

What if, anytime a potential client was visiting your site you were alerted so you could ask “May I help you” via a small popup chat window!

In the past you had to pay a monthly service fee to a service company that would provide you the code on your site so you do just that.

Today, if you are running a wordpress site there is a plugin that would do exactly what these service companies do.  And the best thing is, there is no monthly service fee.

The plugin is called  WP Live Chat Support http://wordpress.org/plugins/wp-live-chat-support/.  

This plugin will do everything the big service companies do without the monthly fee.  In fact they have a totally free version that will get you started but the PRO version has all the bells and whistles you want.   The site license is usually $29 but you can almost always get it for $19 but if I am hosting your WP site or I do your billing you can have the WP Live Chat Support PRO for FREE!  I purchased a developer unlimited site license.

Once installed and you are available to do calls, you will need to log into your WP site and go the the WP Chat Support dashboard.  Here you will see in real time when ever someone visits your site.  Even if you are not watching your screen it can be configured to  chime/ring when you get a visitor. When they are on your site they will see a small window tab near the bottom of the screen that will ask if they need help and want to chat – or you can initiate a chat session.   Even if you don’t want to initiate a chat it is interesting to see when a possible customer is visiting your site. My suggestion is never ever miss the opportunity to close the sale.

If you are interesting in trying this plugin out let me know and I’ll help you get set up.

Mikey@olci.com